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MANDELA RECALL

Support

Answers to common questions. If yours isn't covered here, email claystoneig@gmail.com and we'll get back to you.

Why do I need to sign in with Apple?

Your first 3 questions are always free to answer, no account needed. After that, signing in with Apple keeps everyone's vote counted exactly once — without it, someone could reinstall the app and vote again, which would skew the crowd stats for everyone else.

I just installed the app and don't see any ads — is that normal?

Yes. Newly created ad placements can take up to an hour to start serving. The app shows a blank banner slot in the meantime rather than an error.

How is the "crowd majority" calculated?

It's a live tally of every signed-in vote submitted for that question, updated in real time as more people play.

How do I delete my data?

See the Privacy Policy for what's collected and how to request deletion.

I found a factual error in a question — how do I report it?

Use the "Submit Effect Experience" form in the app's Settings tab, or email claystoneig@gmail.com — both are reviewed regularly.

How do I contact support?

Email claystoneig@gmail.com with any question, bug report, or feedback and we'll respond directly.